New Step Consultation Services Inc.

Guiding families toward meaningful new steps and life readiness.

Comprehensive, lifespan-based support—from early behaviour intervention and social skills development to executive functioning, academic productivity, relationship building, and employment readiness.

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Why Families Choose New Step

  • Over 20 years of experience

  • Includes Applied Behaviour Analysis, Relationship Development Intervention, and Executive Functioning expertise

  • Lifespan support from childhood to adulthood

Our Approach

At New Step, our approach is personalized, collaborative, and developmentally informed.

Learn More About Our Approach
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Young Adult Services

We integrate evidence-based behavioural strategies with relationship-focused and executive-functioning frameworks to support individuals across the lifespan.

By working closely with families and building meaningful, achievable goals, we create thoughtful new steps that foster communication, independence, and long-term growth. Our programs will help clarify your goals, map out next steps, and identify opportunities for growth.

Child & Youth Services
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Give your child the tools they need to succeed in life—not just in school. The Focus & Do It Program helps children and youth develop the essential executive functioning skills needed for greater independence, confidence, and success. Through personalized coaching, practical strategies, and real-world application, participants learn how to stay focused, get organized, manage emotions, follow through on responsibilities, and overcome everyday challenges. Our goal is to help transform frustration into confidence, reduce parent-child struggles, and empower young people to move from “I can’t do it” to “I can do it!”—at home, at school, and in life.

Focus & Do It
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The transition to adulthood can feel overwhelming, but the right support can make all the difference. The GetLifeReady Skills Program helps young adults build the confidence, independence, and practical life skills needed to thrive in everyday life. Through relationship-based coaching, hands-on learning, and real-world experiences, participants develop essential skills for navigating their community, managing daily responsibilities, building meaningful relationships, and preparing for future employment opportunities. Our goal is to empower young adults to become more capable, confident, and ready for the next stage of life.

GetLifeReady
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Supporting children and youth can be rewarding—but it can also be challenging when you are unsure what strategies will work. The Forward Together Training Series empowers parents and professionals with the knowledge, confidence, and practical tools needed to better understand and support children and youth in everyday situations. Through engaging, relationship-based, and evidence-informed training, participants learn real-world strategies that can be immediately applied at home, school, and in the community—helping build stronger relationships, greater independence, and lasting success.

Forward Together
A logo with a green leaf and a human figure reaching upwards inside it, accompanied by the text 'Get iLifeReady' in green and light green font.
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Our Team

Our Team

Our multidisciplinary team includes Behaviour and Executive Functioning Consultants, Board Certified Behaviour Analysts (BCBAs), Relationship Development Intervention® (RDI®) Consultants, and experienced behavioural and social skills interventionists.

Together, our team brings over 30 years of combined experience supporting neurodiverse individuals and families, having served more than 500 children, youth, and adults to date through individualized, relationship-based, and evidence-informed support.

Our Clinic

Modern office with white desk, black office chair, two black guest chairs, computer monitor, potted plants, large window with scenic view of trees and green fields.
Minimalist office space with a light wood desk, two black chairs, a plant in a white pot, a large gray bean bag, a framed art print with the words "Support, Empower, Achieve" and an arch design, a black pen holder, and a blue binder on the desk.
A white ceramic pot with a white orchid plant, featuring several blooming flowers with yellow and pink centers, placed on a grey table. Behind it, there are various framed posters and artworks, including a framed word cloud and a black and white photo. There's a grey cupboard below with books, a clock, and other items. A teddy bear's head can be seen on the bottom shelf.
 

Our clinic provides a calm, structured, and low-distraction environment designed to support learning, focus, and positive engagement. We are equipped with a wide variety of therapeutic toys, executive functioning resources, teaching materials, and specialized equipment to support individualized learning and development.

Conveniently located in northeast Richmond, our clinic is just 5 minutes from the Knight Street Bridge and 1 minute from the Highway 91 off-ramp, making it easily accessible for families across the Lower Mainland.

Address: 110-4471 No. 6 Road, Richmond, BC V6X 1P8 (Second Floor)

Contact & Follow Us

Any Questions? Check out our FAQ!

Tel: (604) 787-6221 or (236) 315-5000

Text Messaging:(604) 787-6221 or (236) 315-5000

Whatsapp Messaging: (236) 315-5000

Email: tahnee@newstepconsultation.com

WeChat ID: TahneeLamNewStep

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FAQs
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“Our child was mostly non-verbal when we started, and now he is so much more talkative, expressive, and engaged. We’re amazed by the progress and so grateful for the support.”

— IW’s parents